Terms and Conditions

Lovestar Australia Pty Ltd ABN 466 166 928 098 (“Lovestar”, “we”, “us” and “our”) operates the website known as www.lovestarworld.com (“Website”). By accessing and using this Website, you agree to be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our Website. If you do not agree to all the Terms, then you may not access the Website or use any services.

1. Acceptance of Terms & Conditions

By using this Website, you agree to these Terms, which govern your access to and use of the Website and any services provided in connection with it.

2. Minimum Age

You must be at least the age of majority in your state or province of residence to use this Website. If you are a minor, you must obtain consent from a parent or guardian to use this Website.

3. Use of Website

You agree not to use our Website for any illegal or unauthorised purpose, and you must comply with all applicable laws. Any violation of these Terms may result in termination of your access to the Website.

4. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our express written permission.

5. Products and Pricing

Prices are in Australian dollars and do not include delivery charges. Import duties, customs, and local taxes may apply. Product descriptions and pricing are subject to change without notice. We reserve the right to discontinue products at any time.

6. Returns

We offer exchanges or credit notes on selected full-priced items within 14 days of receiving your order. All items are considered final sale and cannot be returned unless deemed faulty. 

Please review our full returns policy for more information on returns & exclusions.

7. Orders, Billing & Delivery

We reserve the right to refuse or cancel any order. We may limit quantities per person, or per order. Orders are subject to our Shipping Policy. Risk and title pass to you upon delivery.

8. Personal Information

Your submission of personal information is governed by our Privacy Policy. You must not provide personal information of another person without their consent.

9. Errors, Inaccuracies, and Omissions

We do not guarantee that information on our Website is accurate or error-free. We reserve the right to correct errors or cancel orders if information is inaccurate.

10. Changes to the Website and Terms

We may modify the Website and these Terms at any time without notice. Your continued use of the Website constitutes acceptance of any changes.

11. Intellectual Property

All material on the Website is owned by or licensed to us. You may not reproduce, transmit, adapt, distribute, or sell any content without our prior written consent.

12. Linking and Third-Party Content

You must not link to or frame any part of the Website without our written authorization. We are not responsible for Third-Party Content or Third-Party Websites.

13. Prohibited Uses

You may not use the Website for any unlawful, harassing, or commercial purposes. We reserve the right to terminate your use of the Website for violating any of these prohibitions.

14. Disclaimer of Warranties

We do not guarantee that the Website will be error-free or uninterrupted. Your use of the Website is at your own risk. Our products come with guarantees under Australian Consumer Law.

15. Indemnity

You agree to indemnify us and hold us harmless from any claims arising out of your breach of these Terms.

16. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.

17. Termination

We may terminate these Terms at any time without notice. You may terminate by ceasing use of the Website. Termination does not affect any obligations incurred before termination.

18. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Website and supersede any prior agreements.

19. Governing Law

These Terms are governed by the laws of the State of Queensland, QLD, Australia.

20. Contact Information

Questions about these Terms should be directed to us via our contact information on the Website.

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